Terms and conditions

Terms of Service

Last updated: July 2026

Welcome to Marcelo Volti. These Terms of Service (“Terms”) govern your access to and use of our website www.marcelovolti.com (the “Site”), and any orders placed through it, for customers in New Zealand. By accessing or using our Site, you agree to be bound by these Terms.

Product Information

Our products are designed and curated by the Marcelo Volti brand. We work with carefully selected manufacturing partners to ensure quality and availability. All product descriptions, images and specifications on our Site are provided in good faith to represent items as accurately as possible. We reserve the right to make minor modifications to product materials, dimensions or details where necessary, without materially affecting the item's overall appearance or function.

1. Eligibility

You must be at least 18 years old, or the legal age of majority in New Zealand, to make a purchase. By using our Site, you confirm that you meet this requirement.

2. Orders and Payments

Prices are listed in New Zealand dollars (NZD) and include GST where applicable.
We accept secure payments via major credit and debit cards and other payment methods shown at checkout.
You agree to provide accurate, complete and current billing and shipping information.
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order for reasons including suspected fraud or pricing errors.

3. Shipping and Returns

Shipping and returns are governed by our Shipping Policy and Refund Policy, which form part of these Terms.

4. Prohibited Uses

You agree not to use the Site for unlawful purposes, violate applicable laws, infringe the intellectual property rights of others, or upload or transmit malicious code, spam or harmful content.

5. Intellectual Property

All content on this Site — including text, images, logos, designs and product descriptions — is owned by us or our licensors and protected by copyright, trademark and other intellectual property laws. You may not reproduce, distribute or exploit any content without our prior written consent.

6. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special or consequential damages arising from your use of the Site or purchase of products. Nothing in these Terms excludes or limits your statutory rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands.

8. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “last updated” date. Continued use of the Site after changes take effect means you accept the revised Terms.