Privacy Policy

Last updated: July 2026

This Privacy Policy describes how Marcelo Volti (“we”, “us”, “our”) collects, uses and shares your personal information when you visit or make a purchase from www.marcelovolti.com.

1. Information We Collect

Information you provide to us:

Name, billing/shipping address, email address, phone number
Payment information (processed securely by our payment processors — we do not store full card numbers)
Account details if you create an account with us
Messages sent via email or customer service

Information we collect automatically:

IP address, browser type, operating system, device information
Website usage data (pages visited, time on site, referring website)
Cookies and similar technologies for analytics and marketing

2. How We Use Your Information

We use this information to process orders and deliver products, communicate with you about your order or our products, improve our services and website performance, and comply with legal obligations.

3. Cookies and Tracking

We use cookies for essential website functions (shopping cart, checkout), analytics to understand how visitors use our site, and marketing to deliver relevant advertising. You can manage or disable cookies in your browser settings, though some site features may not work properly without them.

4. How We Share Your Information

We share personal information only with payment processors, shipping and logistics providers, IT and marketing service providers who help us run our business, and legal authorities if required by law. We do not sell your personal information.

5. Your Privacy Rights

Under the Privacy Act 2020 (New Zealand), you have the right to access and request correction of the personal information we hold about you, and to ask questions about how it's collected and used. To exercise these rights, contact us at info@marcelovolti.com. If you're not satisfied with our response, you can contact the New Zealand Office of the Privacy Commissioner.

6. International Data Transfers

We may transfer your personal data to service providers located outside New Zealand. Where this happens, we take reasonable steps to ensure your information continues to receive a comparable standard of protection.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.